Wednesday 21 February 2024

Closure of POSB Accounts/ Savings Certificates freeze due to administrative reason.

 Closure of POSB Accounts/ Savings Certificates freeze due to administrative reason.

Government of India 
Ministry of Communications 
Department of Posts
(Financial Services Division)
Chief Postmaster General
Dak Bhawan, New Delhi-110001 Dated: 16.02.2024
Assam Circle,

Subject Regarding closure of accounts/savings certificates freeze due to administrative reason.

Kindly refer Assan Circle letter no SB/1-2/BANKING/CBS/CPC/2015-16/CH-II dated 05.02.2024 on the subject cited above.

2. A clarification has been sought by Assam Circle on the Para 3() of SOP circulation through SB Order 25/2022 regarding the applicability of transfer fee of Rs 118/- in case account is closed by Head Post Office, as per the SOP.

3.In this connection, kindly refer the Rule 21(1) (ii) (a) to (d) of POSB (CBS) MANUAL (Corrected upto-2021), which clearly states that such cases (including accounts under Freeze reason code: INOP) not be treated as transfer, as being done due to administrative reason.

4.Further, such accounts will be closed at concerned Head Post Office only and closure amount shall be credited into Post office Savings Bank Account or other Banks account of the customer. In case of account closure request is received at BO/SO under same HO or at other SO/HO, the case shall be forwarded to concerned Head Post Office for further necessary action. This may be brought to the notice of all concerned.

5.This issues with the approval of the competent authority.

Yours faithfully,
Signed by Devender Kumar
Date: 16-02-2024 11:49:16 Reason: Approved (Devender Kumar Sharma) Assistant Director (SB-II)
Copy to:
All Head of Circles, for kind information and necessary action please.


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