The Ayushman Bharat Digital Mission (ABDM), is a Government of India initiative, aimed at developing the backbone for a unified digital health infrastructure. Among other objectives, ABDM seeks to bridge the gap amongst multiple stakeholders that are a part of the healthcare ecosystem.

2) What are the benefits for registering in ABDM?

a. The implementation of ABDM is expected to significantly improve the efficiency, effectiveness, and transparency of health service delivery overall.
b. Patients will be able to securely store and access their medical records (such as prescriptions, diagnostic reports, and discharge summaries), and share them with health care providers to ensure appropriate treatment and follow-up.

3) I wish to register a grievance. What should I do?

Please register your grievance on grievance.ndhm.gov.in or call at our toll free number 1800-11-4477 / 14477 or you may send your grievance via post on given below address

To,
Grievance Redressal officer
Ayushman Bharat Digital Mission,
National Health Authority, 9th floor,
Tower1 Jeevan Bharti Building, Connaught Place, New Delhi- 110001

4) How to become a part of the ABDM Ecosystem?

If you are an integrator who would like to be a part of the ecosystem, kindly register for Sandbox access here https://sandbox.ndhm.gov.in/

5) Who can enroll on ABDM?

All entities/individuals as per the clause 2 of the health data management policy of ABDM https://ndhm.gov.in/publications/policies_regulations/health_data_management_policy . can enroll in the ABDM.

6) Is enrolling on ABDM compulsory?

No. Participating in ABDM is completely voluntary.

7) Are my health records safe and secure on ABDM Systems?

ABDM does not store any of your health records. Your health records are stored with healthcare information providers as per their retention policies and are shared over the ABDM network with encryption mechanisms only after your express consent.

8) Is there a fee involved for registration in ABDM systems?

There is no fee for registration in the ABDM systems.

9) How will my data be used by the government?

Anonymous records can be used by the government to make data driven public policy decisions. However, no individual’s information and health data shall be shared without their consent.

10) Will my records be shared with other doctors or health facility without my permission?

No, your records will be shared with the doctor or health facility only after your consent. In your consent you can customize and edit the permissions in terms of duration, type of records visible.

11) Can I opt out of ABDM ecosystem?

The user will have the option to deactivate/reactivate/delete the health ID/PHR address