Monday, 31 August 2026
Saturday, 29 August 2026
What's the Big Change at India Post
What's the Big Change at India Post
Friday, 28 August 2026
National Council JCM (Staff Side) writes to the Cabinet Secretary, Govt. of India regarding revision of Bonus payable ceiling to C G employees from ₹7000 to ₹21000
National Council JCM (Staff Side) writes to the Cabinet Secretary, Govt. of India regarding revision of Bonus payable ceiling to C G employees from ₹7000 to ₹21000

Clarification regarding institutional capacity building programme and induction training programme of MTS/Postman.
Clarification regarding institutional capacity building programme and induction training programme of MTS/Postman.
Thursday, 27 August 2026
Wednesday, 26 August 2026
8th Central Pay Commission Must Submit Its Report Within the Stipulated Time
8th Central Pay Commission Must Submit Its Report Within the Stipulated Time
Monday, 24 August 2026
8th CPC Visit to Bengaluru on 7th and 8th October, 2026 (Request submission last date 18th September)
8th CPC Visit to Bengaluru on 7th and 8th October, 2026 (Request submission last date 18th September)
Constitution of Committee to examine and address issues relating to the paperless functioning of Railway Mail Service (RMS) and other mail offices
Constitution of Committee to examine and address issues relating to the paperless functioning of Railway Mail Service (RMS) and other mail offices
India Post Accelerates Digital and Infrastructure Transformation with Upgraded Dak MITRA and Dak Sewa Apps
India Post Accelerates Digital and Infrastructure Transformation with Upgraded Dak MITRA and Dak Sewa Apps
Ministry of Communications
“Postal Services at the Click of a Button: India Post Enters a New Era of Technology-Enabled Jan Seva” - Union Minister of Communications Shri Jyotiraditya M. Scindia
Aligned with the Vision of Viksit Bharat 2047 under the Leadership of Prime Minister Shri Narendra Modi, India Post is Emerging as a Modern, Trusted and Technology-Enabled Institution
The Department of Posts has taken significant steps towards modernising postal service delivery with the rollout of upgraded Dak MITRA and Dak Sewa mobile applications and the inauguration of 14 renovated Post Office buildings across the country. Shri Jyotiraditya M. Scindia, Union Minister of Communications and Development of North Eastern Region, and Dr. Chandra Sekhar Pemmasani, Union Minister of State for Communications and Rural Development, launched the upgraded applications and inaugurated the renovated Post Office buildings, in line with the vision of Prime Minister Shri Narendra Modi for a digitally empowered, citizen-centric and inclusive India. The initiatives are aimed at strengthening last-mile service delivery, enhancing citizen experience and accelerating the digital transformation of India Post.

Shri Jyotiraditya M. Scindia, Union Minister of Communications, Dr. Chandra Sekhar Pemmasani, Minister of State for Communications, Shri Subrat Das, Secretary (Posts), Shri Jitendra Gupta, Director General, Department of Posts, and Smt. Pratima Nath, Member (Estates), during the launch of the upgraded Dak MITRA and Dak Sewa applications and 14 Renovated Post Office Buildings.
Shri Jyotiraditya M. Scindia, Union Minister of Communications and DoNER, said that the Department of Posts is undergoing a comprehensive transformation driven by technology, policy reforms, organisational change and modern infrastructure. Highlighting the launch of Dak Sewa and Dak MITRA, he said the initiatives reflect the Department’s commitment to making postal services easier to access, easier to use and relevant to every generation of Indians. He congratulated the teams involved in developing these platforms and modernising the postal network, emphasising that the transformation is taking place across India Post in the way it thinks, works and serves citizens.
Dr. Chandra Sekhar Pemmasani, Union Minister of State for Communications and Rural Development, said that the launch of Dak Sewa and Dak MITRA, along with the modernisation of Post Office infrastructure, marks a significant step towards making India Post more citizen-centric and technology-enabled. He highlighted how Dak MITRA empowers the postal workforce with digital tools for doorstep service delivery, while Dak Sewa brings multiple postal services together through a single, accessible platform available in 23 Indian languages. He said the initiatives reflect the Department’s vision of combining India Post’s traditional trust and service ethos with modern technology, greater speed and ease of access.
Developed indigenously by the Centre for Excellence in Postal Technology (CEPT) under the Advanced Postal Technology (APT) platform as part of DoP IT 2.0 Modernization, the upgraded Dak MITRA (Mobile Interface for Transactions & Rural Assistance) application serves as a unified operational platform for more than 1.4 lakh Branch Post Offices. Deployed on Android-based handheld devices, it enables Branch Postmasters to undertake paperless and real-time postal and financial transactions, including mail booking, OTP-based doorstep delivery, Core Banking Services, insurance services, Aadhaar-based biometric e-KYC, cash deposits and withdrawals, and PLI/RPLI premium collection at the doorstep.
The Dak Sewa App provides citizens with 24x7 access to postal services, including tracking, booking, complaints, Post Office and PIN code locators, and financial calculators, with support for 23 Indian languages through BHASHINI. Simultaneously, the Department of Posts, in collaboration with the School of Planning and Architecture (SPA), New Delhi, is modernising Post Office facilities through a Design Manual focused on functionality, accessibility, operational efficiency and enhanced customer experience, while allowing flexibility for local requirements.
The Design Manual is guided by four core principles identity as a public service, citizen-centric service delivery, future readiness through technology and innovation, and standardisation with flexibility for local adaptation. It also adopts a five-zone spatial framework comprising the Urban Interface Zone, Open Access Forecourt, Open Access Services, Service and Transaction Zone, and Staff Zones, designed to improve accessibility, movement, operational efficiency and overall customer experience.
As part of the Proof of Concept, 40 Post Offices across 17 States were identified for transformation in accordance with the SPA Design Manual. 27 Post Offices have already been completed, with four already inaugurated and 14 additional renovated Post Offices inaugurated on August 24, 2026. The remaining Post Offices under the initial 40-Post Office phase are targeted for completion by August 31, 2026. Based on the experience and learnings from this initiative, the Department proposes to extend the programme to an additional 60 Post Offices during the current financial year. The 14 Post Offices inaugurated today are located at Patliputra (Bihar), Vasant Kunj (Delhi), Sector-56 Gurugram (Haryana), Kakurgachi (Kolkata), Vidisha and Sanchi (Madhya Pradesh), Shillong (Meghalaya), Kandivali West (Mumbai), Shankar Nagar and Ayodhya Nagar (Nagpur), Nirala Nagar, Gomti Nagar and Indira Nagar (Lucknow), and Prayagraj.

A glimpse of the modernised interior of one of the newly inaugurated Post Offices, featuring citizen-centric service counters, improved seating and a contemporary India Post design.
The renovated Post Offices feature a distinctive India Post identity, improved signage, citizen-centric layouts, dedicated service areas and technology-enabled facilities, with provisions such as 24x7 Sewa facilities, ATMs, after-hours booking and smart parcel services, wherever feasible. Together with Dak MITRA and Dak Sewa, the modernised infrastructure strengthens last-mile delivery, improves accessibility and efficiency, and advances the Department’s vision of a more citizen-centric India Post, combining its trusted legacy with new technology in support of Digital India, Aatmanirbhar Bharat and Viksit Bharat.
***
Friday, 21 August 2026
Thursday, 20 August 2026
Wednesday, 19 August 2026
Tuesday, 18 August 2026
Qatar-India Postal Remittance Service based on PosTransfer powered by UPI now available through Qatar Post Outlets
Qatar-India Postal Remittance Service based on PosTransfer powered by UPI now available through Qatar Post Outlets
Ministry of Communications
New digital postal remittance service enables fast, secure and convenient transfer of funds from Qatar to India
The Qatar-India remittance service based on PosTransfer powered by UPI is now available, enabling customers in Qatar to send funds directly to UPI-enabled bank accounts in India through Qatar Post outlets.
The service has been developed through the collaboration of Qatar Post, India Post, the Universal Postal Union’s Interconnection Platform (UPU-IP), and NPCI International Payments Limited (NIPL). The initiative combines the extensive reach of postal networks with India’s digital public infrastructure to provide an efficient and convenient channel for cross-border remittances.
The service was made available in Qatar on 15 August 2026, coinciding with India’s Independence Day. H.E. Sandeep Kumar, Chargé d’Affaires, Embassy of India in Qatar, visited the Qatar Post outlet at LuLu Mall, Doha, and interacted with the stakeholders on the occasion. The engagement underscored the importance of the initiative in strengthening digital financial connectivity and bilateral cooperation between India and Qatar.

PosTransfer powered by UPI remittance service at Qatar
Under the service, customers can initiate a remittance at a Qatar Post outlet by providing the UPI ID of the recipient in India, along with the required customer identification details. The recipient is required to activate the facility for receiving foreign inward remittances through the UPI app being used. Once activated, the remitted amount is credited to the beneficiary’s UPI-enabled bank account instantly.
Transactions can be initiated for amounts ranging from QAR 10 to QAR 4,000, subject to a maximum equivalent of ₹1,00,000 per transaction. A flat service charge of QAR 15 per transaction is applicable.
The service is particularly significant for the large Indian community in Qatar, providing a trusted, accessible and affordable channel for sending money to families in India. By combining the accessibility of postal networks with the capabilities of UPI, the initiative contributes to greater financial inclusion and seamless digital financial connectivity between the two countries
The Qatar-India corridor represents an important milestone in the modernisation of international postal financial services and digital financial cooperation between India and Qatar. The integration of UPU-IP with UPI demonstrates the potential of postal networks and Digital Public Infrastructure to facilitate inclusive, interoperable and efficient cross-border financial services.
PosTransfer powered by UPI is an international inward remittance service enabled through the integration of the Universal Postal Union’s Interconnection Platform (UPU-IP) with India’s UPI ecosystem. It enables participating postal operators to provide customers with a simple and secure mechanism for sending remittances to UPI-enabled bank accounts in India.
India Post is also working with postal operators in other countries to operationalise additional PosTransfer powered by UPI corridors, further strengthening international financial connectivity for the Indian diaspora.










→





