F.No. 9-11/2021-PD
Government of India 
Ministry of Communications 
Department of Posts (Parcel Directorate)

Malcha Marg Post office Complex, Chanakyapuri, New Delhi-110021 
Dated: 12th December, 2023

All Chief Postmasters General
All Postmasters General

Sub: Provision to capture complete details of shipments at the time of booking of Bulk Customer/Corporate Customers - reg.

This is regarding provision of capturing of complete details of shipments (Inland Speed Post/Speed Post Parcel/Business Parcel) tendered by bulk customers at the time of booking.

2. In this regard it is updated that following additional fields have been enabled in CSI-POS for capturing at the time of booking of Inland Speed Post/Speed Post Parcel/Business Parcel tendered by bulk customers:

I. Alternative return address (3rd address if Return address is different from sender address)- In view of the requests received from existing bulk customers, provision has been made in the system where alternate return address or 3rd address will be captured for all such shipments at the time of booking where the sender address is different from return address. For this provision charges will be applicable as per scenarios mentioned in Annexure. 

II. Delivery Address type- Office/Home- In order to make delivery operations more efficient, provision in the system has been made where the delivery address type will be captured in the system at the time booking. Based on the delivery address type, delivery operations on weekends/odd hours can be planned.

III.Specific Date & Time window for delivery- Provision has been made in the system where any bulk customer can share the specific date and time of delivery at the time of booking. This feature will help to reduce the return cases happening due to non-availability of addressee or COD amount. These three time slots i.e., 9AM-2PM, 2PM-5PM and 5PM-8PM will be available at the time of booking and delivery.

IV.Dimensions of shipments- In order to calculate the volumetric weight of all the shipments given by bulk customers, provision has been made in system where dimensional parameters of shipments will be captured at the time of booking so that volumetric weight can be calculated by the system and postage can be charged on higher weight.

3. It is requested that these additional functionalities may be brought to the notice of all existing customers as well as to marketing teams for further apprising to prospective customers. Besides, booking staff of bulk booking centres may also be sensitized about the changes in PoS. Copy of the updated excel upload template is also attached for information of all the booking locations.

Enclosures: As above.

(Kushal Vashist)
General Manager (Operations)
Copy to:
1. Sr.PPS to DG, Postal Services, Dak Bhawan, New Delhi-110001
2. PPS to Member (Operations), Dak Bhawan, New Delhi-110001
3. DDG (MO), Dak Bhawan, New Delhi-110001
4. General Manager, CEPT, Bengaluru for information and to upload on India Post website at employee corner under Circulars, Rules and latest orders.