Saturday 8 August 2020

Is passbook mandatory for Withdrawal in CBS Post Office?

 Is passbook mandatory for Withdrawal in CBS Post Office?

POSB CBS Manual vide SB Order 09/2018 dated 17.07.2018
Rule No.29 Presentation and writing up of CBS Passbook.

(1) The passbook shall ordinarily be presented for all withdrawals or deposits made at the counter and in case deposits or withdrawals are made by using cheque or any electronic mode, the pass book, wherever issued, may be presented to the post office savings bank as soon as possible thereafter for bringing it up to date. It is not mandatory to present Passbook for every deposit and withdrawal except the scenarios mentioned in sub rule (3) and (4) below.

(2) Whenever or wherever, the CBS Pass Book is presented at any time in any CBS Post office for bringing it up-to-date, the CBS Pass Book should be updated using Passbook Printer.

(3) If an illiterate depositor attends any post office for deposit/withdrawal, presentation of Passbook is mandatory. 

(4) If depositor whose account stands at any Extra Departmental Branch Post Office attends any CBS Post Office for deposit/withdrawal, presentation of Passbook is mandatory.

(5) Depositor will be responsible for any fraudulent withdrawal by a person obtaining possession of the pass book or Automated Teller Machine or Debit Card or a cheque from the cheque book of the depositor or by using any electronic mode of withdrawal.


SB Order 13/2019 dated 18.12.2019 : Major changes made in the Savings Bank Rule. In the Gazette notification for Savings Account mentioned as passbook to be submitted at the time of withdrawal. But the same was not incorporated in the SB Order 12/2020. 
As per Latest amendments vide SB Order 12/2020 dated 14.02.2020, there is no correction in the Rule No.29. Hence, there is no changes in the POSB CBS Manual Volume dated 17.07.2018 regarding Presenting Passbook and writing up of CBS Passbook
Hence, the Passbook is not mandatory as per CBS Manual Volume & its latest amendments except the cases mentioned below

Presentation of Passbook is mandatory for
  • Illiterate
  • Branch Post Office Account holder 


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