Request for Establishment of Geriatric Departments in Hospitals

 Request for Establishment of Geriatric Departments in Hospitals

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Revision of 'Schedule of Engaging Authority, Disciplinary Authority and Appellate Authority' for all categories of Gramin Dak Sevaks (GDS) under Rule 31 of GDS (Conduct and Engagement) Rules, 2020

 Revision of 'Schedule of Engaging Authority, Disciplinary Authority and Appellate Authority' for all categories of Gramin Dak Sevaks (GDS) under Rule 31 of GDS (Conduct and Engagement) Rules, 2020

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Resolution on Regularisation of Gramin Dak Sevaks and Inclusion of GDS in the 8th CPC Purview.

Resolution on Regularisation of Gramin Dak Sevaks and Inclusion of GDS in the 8th CPC Purview.

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Clarification regarding 'availing Input Tax Credit' on Hotel Stays during Official Tours -reg.

Clarification regarding 'availing Input Tax Credit' on Hotel Stays during Official Tours -reg.

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LDCE for promotion to the cadre of PS Group "B" for the vacancy year 2021, 2022 & 2023-Withdrawal/Restoration-regarding

 LDCE for promotion to the cadre of PS Group "B" for the vacancy year 2021, 2022 & 2023-Withdrawal/Restoration-regarding

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Union Minister Shri Jyotiraditya M. Scindia Highlights Major Expansion and Modernisation of India Post Network during Winter Session of Lok Sabha

 Union Minister Shri Jyotiraditya M. Scindia Highlights Major Expansion and Modernisation of India Post Network during Winter Session of Lok Sabha

Posted On: 10 DEC 2025 6:53PM by PIB Delhi

Union Minister of Communications and DoNER, Shri Jyotiraditya M. Scindia, today addressed the Lok Sabha during the Winter Session, outlining the significant strides made in strengthening and modernising India Post, the world’s largest postal network.

Shri Scindia noted that India Post currently operates 1.64 lakh Post Offices across the country, supported by a dedicated workforce of 2.78 lakh Gramin Dak Sevaks (GDS). Acknowledging their invaluable service, the Union Minister said that the Gramin Dak Sevaks toil day and night not only to do business, but to convey emotion from one human being to the other.

 

Highlighting the transformation achieved under the leadership of Prime Minister Shri Narendra Modi, the Union Minister stated that the Government has focused extensively on strengthening India Post over the last 11 years. Key achievements include:

• 4,903 new Post Offices constructed in Left Wing Extremism-affected states in the last 3.5 years.
• 5,746 Post Offices sanctioned in unbanked villages, of which 5,657 (97%) have already been opened.
• A total expansion of 10,170 Post Offices added to the national network over the past 11 years.
• Investment of ₹405 crore for the construction and renovation of Post Office buildings, including 49 heritage Post Offices, regarded as institutional jewels of India Post.

Shri Scindia emphasised that while substantial progress has been achieved, additional funding will be required for renovating the remaining 25,000 Post Offices owned by India Post.

Moving towards the future, the Union Minister announced that India Post is undertaking a comprehensive Business Process Re-engineering (BPR) initiative to modernise and streamline operations. This will enhance the first-mile, middle-mile, and last-mile delivery systems, making them faster, more service-oriented, and digitally enabled for crores of citizens.

He further added that India Post is bringing in automation and studying global best practices to emerge as one of the world’s leading logistics carriers.

The Government remains committed to strengthening the postal network, enhancing service delivery, and transforming India Post into a modern, technology-driven logistics powerhouse for the nation.

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Efficiency and Quality of Dak Services in Rural Areas

 Efficiency and Quality of Dak Services in Rural Areas

Mail Network Optimization Project (MNOP) and Parcel Network Optimization Project (PNOP) have played an important role in enhancing postal performance, including in rural areas

Establishment of Nodal Delivery Centres (NDCs) has brought substantial improvements in parcel delivery speed, reduced cost of operation and increased customer satisfaction

Posted On: 10 DEC 2025 4:56PM by PIB Delhi

To improve the efficiency and quality of dak services in rural areas, the Department of Posts has rolled out the Digital Rural Enterprise Application for Mobiles (DREAM) mobile application across all Branch Post Offices. The application facilitates the booking and delivery of postal articles through handheld devices, enables real-time tracking, expedites service delivery, and enhances accountability particularly in rural and remote regions.

Post office software

Further, Key Performance Indicators (KPIs) have been introduced and monitored to track and evaluate the performance of postal articles across the country including rural areas, ensuring better oversight, timely delivery, and continuous improvement in service quality.

The Mail Network Optimization Project (MNOP) and Parcel Network Optimization Project (PNOP) have played an important role in enhancing postal performance, including in rural areas. Under MNOP, the mail network has been rationalized, which has improved the speed of delivery across the country including rural regions. The initiative has also strengthened visibility of postal articles for customers.

Similarly, the Parcel Network Optimization Project (PNOP) has contributed to improved service delivery in rural areas through infrastructure upgradation, streamlined parcel processing, and reduction in operational inefficiencies. Standardized equipment, network rationalization, and improved transportation systems have enhanced the reliability and accessibility of parcel services. These developments have supported greater rural participation in e-commerce and ensured timely, efficient, and cost-effective parcel services to rural customers, contributing to overall rural development and economic growth.

All Branch Post Offices, numbering over 1.39 lakh, have been equipped with digital devices to enable doorstep service delivery. These devices facilitate the provision of financial, citizen-centric, and postal services at the doorstep of customers, thereby enhancing accessibility and service outreach in rural areas.

The Department of Posts provides e-banking facilities to Post Office Savings Account holders. These include digital opening of Small Savings Scheme Accounts, online fund transfer, interest certificate generation and related services. The ePassbook feature enables online balance enquiry and mini statement for selected POSB schemes. Further, eKYC has been introduced in Departmental Post Offices for biometric-based opening of POSB accounts, deposits, withdrawals and other related transactions.

Investment options comparison

The establishment of Nodal Delivery Centres (NDCs), covering also the delivery jurisdiction of rural areas, where justified, has brought substantial improvements in parcel delivery speed, reduced cost of operation and increased customer satisfaction. This has significantly bolstered trust in India Post’s services, especially in rural communities.

This information was given by the Minister of State for Communications and Rural Development Dr. Pemmasani Chandra Sekhar in a written reply to a question in the Lok Sabha today.

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